Food Services

The Arena catering guide will assist you in planning your next catered event at KCC. The menu items are merely suggestions. Consider them a starting point for the successful planning of your event. Our goal is to exceed your expectations and provide a pleasant, carefree catering experience.

Ordering

Place your initial inquiry at least 10 business days prior to your event to ensure efficient planning. All events scheduled with less than 10 days notice are subject to availability of product and scope of involvement.

Once an event is booked with Arena, we guarantee availability for that particular event unless otherwise specified.

We ask that all menu and event arrangements be finalized at least 5 days prior to the event date whenever possible. Place an order by calling the food service office, 801-802-8430, or emailing the catering order form to foodservice@kcc.edu.

Prices and Menu

We are happy to work with you to custom design either individual items or an entire menu for your event. Pricing includes setup and teardown of your event, premium disposable service ware, and linens for buffet tables.

Pricing does not include service labor or any ancillary items such as rental equipment, additional linens, items not specifically listed as included or any applicable sales tax.

A change in menu, significant change in meals to be served, staff requirements or general change in scope of work may require a recalculation in quoted price.

Staffing Services

Service staff are charged at $18 per hour with a 4 hour minimum. We suggest the following staffing levels for events that require staffing.

• Reception/ hors d’oeuvres - 1 staff/50 guests
• Buffet - 1 staff/30 guests
• Served Meal - 1 staff/16 guests

We reserve the right to assess additional labor fees based on the requirements of the event. If needed, this additional service will be discussed in advance of your event.

Guarantee Amounts

We appreciate an estimated number of attendees as soon as possible after booking. Arena requires a guarantee of the amount of guests to be served at least 3 business days prior to the event. Any change up from the guarantee number made within three days of the event is subject to availability.

Catered events will be charged either the guarantee amount or the actual attendance, whichever is higher. Arena Catering does not guarantee service, food or space for any amount of guests above this amount.

Arena Catering reserves the right to amend guarantee dates and charges at any time due to specific needs and commitments involved with your event.

Cancellation Policy

Arena reserves the right to charge the full expected price of a scheduled event should it be cancelled with less than a 3-business-day notice.

Deposit and Payment Terms

All events that are to be billed directly to KCC will be invoiced after the event. All events hosted by an outside organization will require a deposit of 75% of the total anticipated invoice at the time of confirmation, with final payment due prior to the event unless prior arrangements have been made and approved by the food service director. Prior arrangements of credit can be arranged for corporate clients and repeat customers.

Under certain circumstances, Arena Food Service, Inc. will require a larger deposit or prepayment due to the commitments required by the event or past payment history. We reserve the right to change payment terms for any reason without notice.

Leftover Food

Due to regulations and concerns regarding the safe handling of all food items at all times, any food or beverage leftover at the conclusion of the service period shall remain the property of Arena Food Service, Inc. It is the sole responsibility and discretion of Arena Food Service to designate the proper disposition of any leftover food products.

Contact

Please contact the director of dining services with any questions or concerns.

Phone: 815-802-8430
Email: foodservice@kcc.edu